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Standards
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team.standardscare@gmail.comMobile · Colorado
Legal
EFFECTIVE AUG 12 2026

Terms of Service

These terms cover the working relationship between Standards and its customers. They are written plainly so both sides know what to expect. They are not legal advice.

Using this website

The content, photography, and text on this site belong to Standards and are provided for information. Prices, service descriptions, and availability may change. Submitting the request form does not create a booking on its own.

Quotes and pricing

  • Pricing shown on this website is starting pricing, not an automatic final price.
  • Final pricing depends on vehicle size, condition, the service requested, and the condition actually found on arrival.
  • A final quote should be confirmed before work begins.
  • If the vehicle's condition differs materially from what was described, we will discuss revised pricing or a revised scope with you before continuing.

What we do and do not do

We provide:

  • Interior detailing
  • Exterior detailing
  • Full detailing
  • Engine bay cleaning
  • Dog and pet hair removal
  • Carpet and fabric cleaning
  • Leather and interior surface care
  • Wheel and tire cleaning
  • Exterior paint washing and protection

We do not provide:

  • Ceramic coatings
  • Paint correction
  • Paint protection film
  • Window tint
  • Vinyl wraps
  • Body work
  • Mechanical repair
  • Collision repair

Detailing cleans, conditions, and improves the condition of surfaces. It is not restoration or repair, and it does not replace damaged materials or finishes.

Appointments

Service is by appointment and mobile — we travel to you. An appointment is confirmed when we confirm it directly with you by phone, text, or email. Scheduling, cancellation, and deposit terms are covered in our Cancellation Policy and Deposit Policy.

What we need from you

  • Access to a standard outdoor water source and an electrical outlet, unless we have separately confirmed another arrangement.
  • A safe, legal, and reasonably level place to work with room around the vehicle.
  • Keys or access to the vehicle, and access to the interior and any area to be cleaned.
  • Removal of personal belongings, valuables, and anything you do not want handled or moved.
  • Notice of any pre-existing damage, loose or failing trim, aftermarket parts, sensitive finishes, or areas we should avoid.
  • Someone reachable during the appointment in case we need a decision.

Standards is not responsible for personal belongings left in the vehicle. Where items must be moved to complete the work, we handle them with care and return them to the vehicle.

Vehicle condition and pre-existing issues

Vehicles arrive with wear. Cleaning can reveal existing conditions that were previously hidden by dirt or film — thin or failing clear coat, scratches, chips, oxidation, stained or worn upholstery, cracked leather or plastic, prior repairs, water leaks, or failing adhesive and trim. Standards is not responsible for pre-existing damage or for conditions that become visible once a surface is clean.

We inspect before we begin and will point out anything we notice. If we believe a surface is too fragile or compromised to work on safely, we will tell you and may leave it alone.

Limits on results

We work deliberately and use professional products and methods, but some conditions cannot reasonably be corrected by cleaning. We do not promise complete removal of every stain, odor, scratch, defect, discoloration, or contamination.

  • Heavy pet hair, sand, and severe contamination may require additional time and cost, and some residual may remain in seams, carpet backing, and vents.
  • Set-in, dyed, bleached, burned, or heat-set stains may lighten rather than disappear.
  • Odors from smoke, mildew, spoiled liquids, or biological sources may be reduced but not always eliminated, and can return from sources inside materials we cannot reach.
  • Etching, swirls, chips, and scratches in paint are paint defects. We do not perform paint correction.
  • Worn, cracked, torn, faded, or previously coated materials will be cleaned and conditioned, not restored.

Our standard finish is unscented. Scent is available only if you ask for it.

Conditions where we may decline or adjust

Standards may decline, pause, modify, or reschedule a service if the vehicle's condition, the location, access, weather, or the requested work makes the original service impractical or unsafe. This includes unsafe working conditions, no usable water or power, extreme contamination, or biohazard material. If this happens we will explain why and offer an alternative where one exists.

Changes to the requested service

If you want to add, remove, or change a service, tell us before or during the appointment. Changes may affect price and duration and are subject to the time available that day.

Payment

Payment is due on completion unless we have agreed otherwise in writing. Accepted payment methods will be confirmed with your quote. Any deposit paid is applied to the final invoice as described in the Deposit Policy.

Inspection after service

Please walk the vehicle with us before we leave. If something was missed, tell us then and we will address it while we are on site. If you notice something afterward, contact us within 24 hours and we will review it with you. This is not a warranty or a satisfaction guarantee — it is how we prefer to handle concerns.

Responsibility

We take care of your vehicle and carry out our work with reasonable skill. If we damage something through our own negligence, tell us right away so we can look at it and make it right. To the extent permitted by law, our responsibility for any claim relating to a service is limited to the amount paid for that service, and we are not responsible for indirect or consequential losses such as lost time, lost income, or rental costs. Nothing in these terms limits any right you have that cannot legally be limited.

Concerns and disputes

Contact us first. Most issues are resolved with a conversation and, where appropriate, a return visit. Governing law: Colorado.

Changes to these terms

We may update these terms. The version posted here at the time of your appointment is the version that applies.

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